Gong
Conversation Intelligence
Aircall
Phone call recordings, voicemails, and customer phone conversations from Aircall
Amdahl ingests Aircall phone call recordings, transcripts, voicemails, and call metadata. Aircall is widely used by inside sales and support teams for cloud-based phone operations. Amdahl structures phone conversations into queryable research: which inbound questions recur, which outbound pitches actually convert, and which customer feedback never makes it into CRM notes because it happened on a phone call.
Data extracted
Call recordings and AI transcripts
Voicemail messages and transcripts
Call metadata: duration, direction, outcome
IVR routing and call disposition tags
Agent assignment and team attribution
Use cases
Find which phone pitches actually book demos
Surface common inbound questions for content topics
Mine voicemails for early buying signals
Build customer service content from real call recordings
Inside sales coaching grounded in real winning calls
Frequently asked
- What Aircall data does Amdahl extract?
- Amdahl ingests Aircall call recordings, AI-generated transcripts, voicemails, call metadata (duration, direction, outcome), IVR routing, and agent assignment. Calls are joined to CRM contacts via phone number matching.
- How does Amdahl handle Aircall call recordings?
- Amdahl stores transcripts and metadata, not raw audio. Recordings stay in Aircall under their existing retention policy. Amdahl references the original Aircall recording URL for citations and playback.
- Can Amdahl process Aircall voicemails?
- Yes. Voicemail transcripts are ingested alongside call data. Marketing and sales teams can find buying signals in voicemails that never get logged in CRM (a prospect leaving a callback request, a customer flagging a renewal question).
- How does Amdahl join Aircall to CRM?
- Amdahl matches Aircall calls to CRM contacts and accounts via phone number. Once joined, phone conversations become queryable context: "show me deals that had at least three Aircall touches before closing" returns cited results.
Connect Aircall to Amdahl in minutes.